Opening a new account? Fill out a new account application.

My Account Login

Don't have a Login ID yet?

Creating a Login ID gives you access to your account details and some great tools including:

  • View and download your smart meter electricity consumption data
  • View your bills electronically

Before you get started, please have the verification code located on your most recent bill.

Customer Service Inquiries

: 519.743.3600
: Mon - Fri: 8:30 AM to 4:30 PM

Office Location

Kitchener-Wilmot Hydro Inc.
301 Victoria St. S.
Kitchener, Ontario
N2G 4L2

My Account Support

Contact our support team at:

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