Reset Your Password

If you have forgotten your password you can reset it.

STEP 1: Enter your email

Please enter the email address you used to register for online access then click "Continue". We will send you further instructions.

Customer Service Inquiries

: 519.743.3600
: Mon - Fri: 8:30 AM to 4:30 PM

Office Location

Kitchener-Wilmot Hydro Inc.
301 Victoria St. S.
Kitchener, Ontario
N2G 4L2

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